
Lancaster sits squarely in the DFW hail corridor, and Travelers writes a large book of comprehensive policies across Dallas County. South Dallas County, including Lancaster, was hit by 1.75" hail in the March 2024 storms that overwhelmed local body shops. When the next storm hits, Max Exteriors PDR is the Travelers-experienced shop Lancaster drivers — from the historic Lancaster Town Square to Lancaster Crossing — call first.
No obligation · Insurance friendly · Response usually within minutes
Real Results
Every repair below was completed by Max Exteriors PDR — no paint, no body filler, no reduction in factory finish or resale value. Click any image to enlarge.
Damage We Repair
Not sure what kind of damage you have? Every card below links to the right service page — with pricing, turnaround, and what's included.
Small round dents from adjacent car doors in parking lots. Repaired in under an hour with zero paint work.
Learn MoreMultiple round dents across hood, roof, and trunk from North Texas storms. Fully insurance-billable.
Learn MoreRounded push-in dents on doors and quarter panels from runaway carts. Same-day walk-in repair.
Learn MoreBumper scuffs, minor collisions, and mystery dents. Documented and repaired without repainting when possible.
Learn MoreLong, sharp linear dents along body lines. Restored to factory specification with advanced PDR techniques.
Learn MoreDeep or oversized impacts from collisions, fallen debris, or heavy objects. Glue-pull and leverage repair.
Learn MoreDamage that crosses factory body lines — the hardest PDR work. Restored without disturbing surrounding paint.
Learn MoreLocal Context
Lancaster is one of the oldest settlements in Dallas County, with a restored 1857 Town Square and a booming logistics corridor along I-35E.
South Dallas County, including Lancaster, was hit by 1.75" hail in the March 2024 storms that overwhelmed local body shops. That kind of event drops a wave of Travelers comprehensive claims across Dallas County, and Max Exteriors PDR is the local shop handling them with PDR-first repair.
We work hail jobs across Historic Town Square, Country Club Estates, Lancaster Crossing, Northridge, Hardin Acres, Bluegrove and the rest of Lancaster — mobile when we can, shop pickup when the damage warrants.
Filing Your Claim
Call (214) 399-9385 first. We'll inspect your Lancaster vehicle, document every hail dent, and prep the photo packet Travelers adjusters need to approve the file the first time.
We deliver a panel-by-panel paintless dent repair matrix with high-resolution photos — formatted exactly the way Travelers writes hail estimates in Dallas County.
Travelers favors thorough, photo-rich documentation — we deliver a full PDR matrix the first time so the file moves through their claims platform without supplement rework. We file supplements for any hidden damage and keep you out of the back-and-forth entirely.
Your vehicle is restored with paintless dent repair that preserves factory paint. We bill Travelers directly — typical out-of-pocket: your $500–$1,000 comprehensive deductible and nothing more.
We've tuned our PDR matrices and Travelers supplement templates to the vehicles that fill the historic Lancaster Town Square parking lots and Historic Town Square driveways.
Ford Transit
Common Travelers hail claim — aluminum/steel hood, roof, fenders
Ram ProMaster
Common Travelers hail claim — aluminum/steel hood, roof, fenders
Chevy Silverado
Common Travelers hail claim — aluminum/steel hood, roof, fenders
Nissan Altima
Common Travelers hail claim — aluminum/steel hood, roof, fenders
South Dallas County, including Lancaster, was hit by 1.75" hail in the March 2024 storms that overwhelmed local body shops. Most Lancaster vehicles after that kind of event need PDR on the hood, roof, and trunk — and Travelers's comprehensive coverage handles all three when the file is documented correctly. We do that documentation the same day you call.
Travelers payout style: Shop direct deposit or two-party check; supplements paid inside the original claim.
5–10 business days
Travelers typical approval window after we submit the photo packet
$500–$1,000 comprehensive
Typical Travelers comprehensive deductible we see on Lancaster hail claims
Direct billing
We bill Travelers directly — you only ever pay your deductible
No. Hail damage is filed under comprehensive coverage as an Act of God claim in Texas. Travelers does not surcharge Lancaster policyholders for comprehensive claims.
Yes. PDR is the recognized standard for hail repair when the factory paint is intact. Travelers adjusters in Dallas County routinely write PDR estimates — and we provide the matrix and photos they expect.
In almost every case, only your deductible — typically $500–$1,000 comprehensive. The full hail repair cost on a Lancaster-sized hailstorm almost always exceeds the deductible by several thousand dollars.
Travelers's typical approval window is 5–10 business days after we submit a complete photo packet. The PDR repair itself usually takes 2–5 working days depending on hail count and panel access.
Texas law guarantees your right to choose any licensed shop — Travelers cannot require you to use a network shop. We're chosen by Lancaster drivers because we specialize in PDR rather than full-service collision, which is a better fit for hail damage where paint is intact.
Both. We run mobile PDR across Lancaster (Historic Town Square, Country Club Estates, Lancaster Crossing) for smaller claims, and offer free pickup and drop-off for larger hail claims that need shop equipment.
Free inspection, full Travelers claim handling, direct billing, lifetime warranty. Call Max Exteriors PDR — the Lancaster PDR shop Travelers policyholders trust.
*Out-of-pocket on most Travelers comprehensive hail claims is just your deductible.